Current:Home > Contact-usA hiccup at Tesla left some owners stranded and searching for the user manual-LoTradeCoin
A hiccup at Tesla left some owners stranded and searching for the user manual
View Date:2025-01-11 15:20:45
Some Tesla owners experienced a series of server errors on the car maker's app Friday, frustrating motorists who were unable to unlock or start their electric vehicle with their phone. The outage was resolved within hours, after Tesla founder and CEO Elon Musk looked into the matter.
Tesla vehicles utilize cutting-edge technology, including the ability for users to control their vehicle with their phones. This makes the keys that come with it nearly obsolete — until a server error arises, in which case the keys become quite important.
The problem seemed to be worldwide, with users reporting issues from the United States, Denmark, Germany and the United Kingdom.
In South Korea, journalist Jaehwan Cho took to Twitter to find some answers, tagging Tesla and Elon Musk, as he worked his way through the troubleshooting process.
"Checking ...," Musk responded.
About five hours later, Musk said the error had been resolved, citing an "increased verbosity of network traffic" as the cause of the outage.
"Apologies, we will take measures to ensure this doesn't happen again," Musk tweeted.
According to Tesla's website, users can call roadside support if they are locked out of their car or can't connect to the app. But perhaps the easiest solution was for drivers to revert back to using the vehicle's key fob or key card, if they happened to have it on them, in order to get back on the road.
Tesla, which no longer operates a public affairs department, couldn't be reached for comment about the outage.
veryGood! (9)
Related
- King Charles III celebrates 76th birthday amid cancer battle, opens food hubs
- 4 International Space Station crew members undock, head for Tuesday splashdown in Gulf of Mexico
- Kate Spade Outlet’s Extra 20% off Sale Includes Classic & Chic $39 Wristlets, $63 Crossbodies & More
- Eric Carmen, 'All By Myself' singer and frontman of the Raspberries, dies at 74
- New Mexico secretary of state says she’s experiencing harassment after the election
- IVE talks first US tour, finding self-love and not being afraid to 'challenge' themselves
- Kentucky rising fast in NCAA tournament bracketology: Predicting men's March Madness field
- Chicken al Pastor returns to Chipotle menu after monthslong absence
- GM recalls 460k cars for rear wheel lock-up: Affected models include Chevrolet, GMC, Cadillac
- Why Jason and Travis Kelce Are Thanking the Swifties for Their Latest Achievement
Ranking
- Japan to resume V-22 flights after inquiry finds pilot error caused accident
- Xenophobia or security precaution? Georgia lawmakers divided over limiting foreign land ownership
- Proof Brittany and Patrick Mahomes' 2 Kids Were the MVPs of Their Family Vacation
- Airbnb bans indoor security cameras for all listings on the platform
- What is prize money for NBA Cup in-season tournament? Players get boost in 2024
- A groundbreaking drug law is scrapped in Oregon. What does that mean for decriminalization?
- US lawmakers say TikTok won’t be banned if it finds a new owner. But that’s easier said than done
- Wisconsin Legislature to end session with vote on transgender athlete ban, no action on elections
Recommendation
-
NBA players express concern for ex-player Kyle Singler after social media post
-
Nashville police continue search for missing Mizzou student Riley Strain
-
Supreme Court extends pause on Texas law that would allow state police to arrest migrants
-
Jenifer Lewis thought she was going to die after falling 10 feet off a hotel balcony
-
U.S.-Mexico water agreement might bring relief to parched South Texas
-
Women’s roller derby league sues suburban New York county over ban on transgender female athletes
-
Wild horses facing removal in a North Dakota national park just got another strong ally: Congress
-
Record ocean temperatures could lead to explosive hurricane season, meteorologist says